Reverse Logistics

Give your customers a great shipping experience—even if they have to return an item.

Retain Customers by Handling Returns Seamlessly

Put your customer’s fears at ease when you’ve prepared the details to receive a product back.

Receive a Customized Webpage For Customers to Arrange For a Return

Customize our mobile-friendly website so customers can submit and track returns directly to you.

Stay Informed of Customer Returns and Shipment Progress

Follow up with exceptional customer service by knowing the details of returns and shipment progress.

transportation reports from cerasis

With our TMS, Cerasis Rater, Managing the Logisitics of a Return is Easier Than Ever

Minimize Communication to One, Simple Location

When your customer submits a return, your Cerasis Rater account automatically updates with their information. You can manage:

  • New Returns
  • Track Shipments
  • Approve Returns
  • Authorize payments
  • Make sure all freight details, such as freight class, are accurate.

The Freight Institute

Get the latest freight trends so you’re the first to know how changes will affect your industry.

Ready to schedule over-the-road shipments in one place?

Learn more by contacting Cerasis today to talk with a Cerasis Account Executive and get closer to problem-free shipping than ever before.

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