There are countless ways to improve performance and reap higher profitability in your organization. Such measures include investing in a warehouse management system (WMS) and using labor management to improve WMS productivity. Unfortunately, the hype over peak season often overshadows the capabilities available within today’s systems, and some organizations that have recently invested in a new WMS or labor management system (LMS) could be leaving money on the table. The solution is not to invest in a new WMS or completely new systems today. Instead, supply chain leaders should make the most of what they have and understand the challenges inherent in managing WMS productivity.
The best-laid plans for advancement in the supply chain depend on perfectly executed processes. Unfortunately, things often go wrong, and supply chain leaders that do not take the time to realize this risk will see terrible results. It’s a grim situation, but it is the reality. The challenges in managing productivity include latency in order processing, missed routing of information, miscommunications between systems, failures within the workforce, customer upset, buyer’s remorse, changing expectations, and the ongoing demands of e-commerce.
While faced with challenges in managing productivity as peak season approaches, supply chain leaders must realize that using an integrated WMS will increase supply chain responsiveness. Supply chain responsiveness is defined by supply chains’ ability to secure processes and maintain flexible operations. If an order changes during mid-cycle, the final shipped products should still go out on time and meet the new demands. Increased WMS productivity contributes to supply chain responsiveness. By eliminating latency and boosting performance, supply chain leaders can reap the most from their investments, including integrated, well thought out WMS functions and capabilities. Improvements in productivity will further lead to these results:
With peak season around the corner, supply chain leaders need solutions that can be implemented today. Unfortunately, the timeline for WMS implementation is too great to implement and maximize a system’s value before Thanksgiving. Supply chains that have not already taken steps to invest in a new system will need to work with what they have, and part of the solution lies in maximizing the system efficiency of today, including optimized WMS productivity. Of course, it helps to have a few best practices that augment WMS productivity without increasing investment costs. As explained by Parcel Magazine, supply chain leaders should follow these tips to increase productivity:
Improved productivity will increase profitability, lead to higher customer service levels, reduce delays, and allow businesses to meet the changing needs of omnichannel fulfillment. The 2019 peak season is upon the industry, and supply chain leaders need to start working to improve WMS productivity now before it is too late, and companies lose value.
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