There are countless ways to improve performance and reap higher profitability in your organization. Such measures include investing in a warehouse management system (WMS) and using labor management to improve WMS productivity. Unfortunately, the hype over peak season often overshadows the capabilities available within today’s systems, and some organizations that have recently invested in a new WMS or labor management system (LMS) could be leaving money on the table. The solution is not to invest in a new WMS or completely new systems today. Instead, supply chain leaders should make the most of what they have and understand the challenges inherent in managing WMS productivity.
Challenges in Managing WMS Productivity
The best-laid plans for advancement in the supply chain depend on perfectly executed processes. Unfortunately, things often go wrong, and supply chain leaders that do not take the time to realize this risk will see terrible results. It’s a grim situation, but it is the reality. The challenges in managing productivity include latency in order processing, missed routing of information, miscommunications between systems, failures within the workforce, customer upset, buyer’s remorse, changing expectations, and the ongoing demands of e-commerce.