Automated, Precise Order Tracking Is Essential

The need to know the exact location of all orders in the last mile mode forms a cornerstone of understanding e-commerce shipping. The flow of information in the final mile is greatly improved through the use of smart last mile tech, reports Supply Chain Game Charger, such as telematics, which provide real-time information regarding shipment status, trucker estimated time of arrival (ETA), and much more. Moreover, the ability to see real-time information is readily available with major carriers, including UPS, and supply chain leaders without this capability need to step up now.

Sensors to Monitor Shipment Condition in Last Mile Are a New Standard for Security and Insurance

Depending on the specific industry, products and moving through the final mile can include pharmaceuticals, high-value technologies, electronics, clothing, jewelry, and virtually any other item. Unfortunately, these industries are also those that tend to have a higher risk due to theft, fraud, and unintentional damage. After all, a lost shipment of a life-saving vaccine could cost millions of dollars. Fortunately, the use of smart last mile tech, such as alarms, sensors, and smart tags, can provide more traceability into the chain of custody of such items and alert drivers and carriers of unauthorized access. Obviously, no one should have access to a last mile delivery van, but it could happen.

Increased Use of Technology in the Last Mile Can Improve Worker Safety

Aside from the obvious benefits of potential contactless options through automated alerts and keyless delivery features, comparable to Amazon Key, the introduction of smart technology in the final mile can directly improve worker safety. Drivers can be better prepared to handle unforeseen circumstances, such as leaving a package in an unsecure location, and other implications include smart systems that notify drivers when extra equipment will be needed to make a delivery the safest way possible. While heavy equipment might be reserved for white-label services in the last mile, some parcel shipments deriving from e-commerce teases the edge of safety in moving alone or requiring additional equipment. At the very least, an automated system that gives drivers informed of which deliveries will require a dolly or other equipment will help improve safety.

Hybrid Fleet Vehicles Can Reduce Fuel Costs

This is among the most iconic smart last mile tech innovations. Hybrid vehicles that combine both rechargeable engines and traditional gasoline engines can lower their fuel consumption costs. According to McKinsey & Company, “at every stage of development – from concept through testing to rollout – last-mile technology is making rapid gains. For example, autonomous vans were largely conceptual in 2016, and just two years later, we are expecting to see them road tested. While electric delivery vans (EV) were still in their pilot stages just a couple of years ago, today we are seeing their series production.”

As a result, carriers realize lower operating expenses, and those decrease costs are passed along to shippers in the form of better rates and fewer fuel surcharges.