Hello and welcome back to another episode of “The Freight Project Podcast!”
On today’s “The Freight Project” Podcast episode Cerasis welcomes Eric Workman, the Cerasis Customer Service Manager. Eric oversees our auditing & billing department as well as our freight damage claims department. Both services help streamline shippers’ internal processes by saving them time and money by not having to dedicate resources to do either of these functions.
In this episode Eric Workman and Cerasis’ Marketing Manager & “The Freight Project Podcast” host, Adam Robinson, will discuss various ways that Shippers & 3PLs can better focus on customer service by handling the shipping exception process that occur around incorrect invoices and the unfortunate reality of freight damage & loss claims.
In this “The Freight Project Podcast” episode you’ll hear:
We hope you enjoy this episode of The Freight project podcast!
The Complete Guide to Freight & Transportation Accounting
The Essential Guide to Freight Claims Management
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