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A key issue that comes to the forefront of any discussion on handling e-commerce demand will always involve warehouse management system (WMS) or other supply chain system upgrades. System upgrades are a terrific way to enhance productivity, increase efficiency, and provide real benefits to workers and stakeholders. Unfortunately, merely implementing a WMS itself is not enough to truly maximize its value. Supply chain leaders need to understand the challenges of implementation, how using a WMS maximizes profitability in the age of e-commerce, and a few tips to ensure its success.
Challenges of implementing a WMS, including employee resistance, can harm new system ROI. In addition, these challenges can lead to a hostile work environment, higher employee turnover and higher costs of fulfilling orders. Some of the top challenges of using a WMS for e-commerce, explains Roberth Karlsson via LinkedIn, include:
The use of an integrated WMS is the best way to overcome the challenges in implementation. As the system impacts the operation, workers will understand its value. Modern WMS platforms allow for full scalability, and cloud-based security alleviates many cybersecurity concerns. Meanwhile, the changing state of logistics will require more integration with new systems, including those created by third-party logistics providers (3PLS). Instead of trying to handle each challenge with antiquated, legacy systems, supply-chain leaders should seriously consider implementing a new WMS and letting its benefits do the proverbial talking. Of course, following a few best practices to better leverage a WMS will always help.
As explained by Bridget McCrea via Supply Chain 24/7, some of the best practices for leveraging a WMS for e-commerce include:
Finding the best way to maximize return on investment for your WMS can be difficult, but it is possible. To truly augment the capability of your WMS and achieve the most significant ROI, you must integrate systems and understand how to use and apply data.
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