Detention time has always been a big problem for shippers and truckers alike. Shippers see an added expense on freight costs, and truckers are forced to replan their entire day. Unfortunately, the rise of hours of service (HOS) regulations and electronic logging devices (ELDs) have forced the issue on truckers. Now, unnecessary delays will have an even more significant impact on trucks or ability to move product and make money, resulting in avoidance of individual shippers, up to and including refusal to deliver freight. Fortunately, shippers that implement and follow detention time prevention strategies for inbound freight management can avoid the issue entirely.
Detention fees vary by carrier and truckers. Most shippers allow a $60-hour detention charge with a maximum fine of $600. Unfortunately, that is only after the “first two free hours.” Ninety-one percent of shippers report receiving two hours of free detention time frequently. Unfortunately, 27 percent of shippers don’t publish detention charges. Unfortunately, the issue is grimmer than meets the eye. According to a study, conducted by DAT, found that a mere 3 percent of truckers have been paid for 90 percent of their detention claims. The issue has grown in importance following the ELD mandate and rollout of HOS regulations.
Shippers can work to reduce detention time for drivers by following a few steps to streamline dock scheduling and yard management.
Detention time fees eat away at your profit margins and contribute to delays in replenishment and put away practices. Shippers need to implement strategies now to reduce detention time, which will build better relationships with truckers and improve eligibility for “Shipper of Choice” status.
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