Plastiflex Group Increases Customer Service, Implementing Freight Logistics

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Due to the unique nature of our product, our shipping costs were substantial, so we turned to Cerasis to find a cost-reduction solution. Their customized web tools have not only resulted in cost savings but they have also substantially cut the amount of work we have to do internally. It almost immediately cut our customers service calls in half because our customers were automatically sent an email, letting them know when the freight shipped, what was on the truck, and when it was scheduled to arrive.

Besides reducing overall freight costs, working with Cerasis has delivered other benefits. Now we only get one freight bill, and the Cerasis system handles full accounting, invoice auditing and negotiation with freight companies. The web tools are great, and that mean a lot less administration for us.

Stephen Dunn
Global Purchasing Manager
Plastiflex Group

In January 2020, Cerasis was acquired by GlobalTranz, a leading technology and multimodal 3PL solutions provider. To learn more, please read the press release. If you are a current or prospective Cerasis customer, we invite you to reach out to us to learn how our combined capabilities can deliver new services, solutions and enhanced value to your supply chain. To learn more about GlobalTranz, please visit www.globaltranz.com.

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