Claims Support

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What You Would Be Doing:

In Claims Support, you will assist the Claims Administrator in the satisfactory resolution of customer loss and damage claims:


  • Work with our proprietary software and claims software
  • Process the intent to file claim with the carrier
  • Gather necessary documentation to file claim and preparing the claim for review by the Claims Administrator
  • Email claim submission to appropriate carrier after Claims Administrator review
  • Scan and enter carrier acknowledgements into claims software then distribute to appropriate Claims Administrator
  • Enter carrier refunds into claims software
  • Update the claim software with all necessary information
  • Maintain data integrity in claims software system

Who We Are Looking For:

As Claims Support, you must possess excellent interpersonal and communication skills (verbal and written) as well as solid organizational, multitasking and time management skills to provide the best possible customer service. Other skills include:

  • Solid organizational, multitasking and time management skills
  • Excellent interpersonal and communication skills (verbal and written)
  • Efficient Data entry skills
  • Numeric aptitude
  • Excellent attention to detail
  • MS Office products, including Outlook, Word and Excel

What’s In It For You:

We appreciate the hard work that our team members do. Therefore, in addition to working for an innovative and exciting company, you will be rewarded with a competitive compensation package which includes, but is not limited to, the following benefits:


  • Medical and dental insurance
  • 401(k) with company match
  • 529 Educational Savings Plan
  • Profit Sharing
  • Paid vacation, paid holidays

Who Are We:

Established in August of 1997, Cerasis is a comprehensive, committed logistics company founded on helping customers manage shipping more efficiently and effectively. By using state-of-the-art technology to streamline shipping, we help simplify our client’s entire logistics process, whether it is for business-to-business or the E-commerce marketplace. With the help of sophisticated, cutting-edge and Internet-based software, Cerasis can also help our clients realize significant time and cost savings.  Our Rater, a multi-carrier shipping solution, allows our client companies to make the smartest and most effective decisions about shipments instantly and seamlessly. It’s this kind of pioneering thinking, experience and across-the-board flexibility that sets Cerasis apart and helps put our clients on the road to success.

Intrigued? Click below to apply.

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