The retail space has changed hugely over recent years; we have seen a whole industry open up to so many new entrants in the form of eCommerce websites which have taken a substantial market share from traditional brick and mortar stores. One thing remains constant for both channels however and that is the issue of customer returns.
With the sale of Jet.com for 3.3 billion to Wal-Mart, e-commerce stores are once again in the limelight as is e-commerce logistics efficiency. Old e-commerce stores are working on improving further, because with the sale of Jet.com to Wal-Mart the competition has severely increased. Jet.com, Wal-Mart’s own website, and Amazon are soon going to enter into a battle for supremacy.
Near and far, logistics providers and shippers are renewing their focus on sustainability to build the manufacturing giants of tomorrow. As explained by Bob Trebilcock, sustainability in logistics initiatives are ranked as “very important” for up to 40.6 percent of supply chain organization. Furthermore, most supply chain entities, approximately 64.
Reverse logistics presents unique challenges and opportunities. To meet these challenges and take advantage of these opportunities, companies need to be both prepared and flexible.Ikea, a company known for innovation, is facing the enigma of reverse logistics head on.
Cerasis put on a 75-minute webinar entitled, The “Big Benefits of Effective Reverse Logistics” Webinar on September 30th, 2015 at 2:00 PM CST. We had a great turnout with over 170 logistics managers, supply chain officers, and those in the transportation world registering and attending the webinar.
While conventional logistics optimizes the flow of goods from producer to consumer, reverse logistics manages the processes for inverting that flow to deal with returned parts, materials and products from the consumer back to the producer.
Cerasis, an expert technology solutions and transportation management service provider invites you to a 60 minute Webinar titled “The Big Benefits of Using Technology to Effectively Manage Transportation Reverse Logistics” to air live on September 30th, 2015 at 2 PM CST.You can register for the webinar by visiting https://attendee.gotowebinar.com/register/6754187048550350082.
Business owners face endless decisions throughout all aspects of the supply chain. Businesses must decide which routes to use, where to manufacture products, and whether to employ the use of a third party logistics provider. However, one of the most important aspects of supply chain strategies is often overlooked: the reverse supply chain (also referred to as reverse logistics).
Return merchandise authorizations (RMAs) give businesses the ability to monitor, track, and perform any returns and exchanges for buyers. Ultimately, an RMA process exists to make the process seamless to the consumer, cost-effective for the seller, and rapid for the financial system.
The supply chain is filled with instances where a delivered product does not necessarily meet the expectations of the merchant, consumer, or other buyers. When a product needs to be returned, it must go through a return process, referred to as Reverse Logistics, and obtaining the return merchandise authorization (RMA) is typically the first step of the process.