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Freight Routing Specialists


The Cerasis Freight Desk is made up of several of our Routing specialists. These specialisits are at the core of our inbound freight management services for our shippers.

Each week inbound freight routing specialists handle thousands of phone calls and emails handling inbound freight routing and optimization for Cerasis shippers. Our inbound freight routing specialists work with our customers’ suppliers and vendors inbounding freight to our customers. It takes a tremendous amount of burden off our shippers saving them both process time and money, as all inbound freight is routed through our proprietary transportation management system, the Cerasis Rater.

Ann Fiega

Ann is one of our seasoned Freight Routing Specialists, having come to Cerasis in 2003. Ann answers freight routing calls and prepares bills of lading for shipments, arranges pick ups, and assists our customers and their vendors with any issues with a shipment. Ann spent her entire career in customer service and quality control before coming to Cerasis and prides herself on the attention and time she gives to all of her customers at Cerasis. Ann lives in Apple Valley, MN, and has two sons, Matt and Scott. Ann absolutely loves anything that has to do with sports and cooking.

Jinette Tweed

Jinette Tweed provides excellent customer service for freight routing calls, tracking shipment, and scheduling pickups. Before coming to Cerasis, Jinette acquired a lot of experience in the world of freight and freight logistics. She has worked with Zim Shipping, Kuehne Nagel, and P & O Ned Lloyd. Jinette had the opportunity in those previous positions to work with Air, Ocean, as a  Freight Forwarder, and 3rd Party Logistics companies. She is now armed with the ins and outs of what needs to be done in order to process freight shipments accurately and efficiently. Jinette graduated from Tidewater Community College and resides in Richfield, MN.

Pamela Wilkins

Pamela comes to Cerasis able to expertly help our customers with scheduling pick ups, inbound freight routing compliance, and more because of her extensive freight and transportation experience. Mrs. Wilkins receives phone calls and emails from customer regarding all their shipping needs. Pamela then creates the freight invoice and bill of lading that will move the freight from to destination. For 18 years prior to coming to Cerasis, Mrs. Wilkins honed  her expert abilities at YRC Freight, working in operations and customer service. Pamela attended the University of Missouri St. Louis, and hails from St. Louis, moving to the Minneapolis/St. Paul area in 1979 to start working at Control Data Corporation, which was her basis for an operations and customer service mindset. Mrs. Wilkins is used to dealing with the hectic and volatile world of freight as she is the oldest of 9 children! She enjoys working around her house with big and small projects. But most of all  Pamela loves to dance. She has no children of her own but she is one proud Auntie!

Chris Parker

At Cerasis, Mrs. Parker processes incoming freight requests for freight going to and from Cerasis shippers and helps resolve any issues that arise during and after the shipment. Before joining Cerasis, Chris was a Supply Analyst for several years at Ergotron, an office products manufacturer.  Mrs. Parker has years and years of customer interaction, so coming to Cerasis as a freight routing specialist seemed like a perfect fit for her organizational and customer service talents.  Chris has an AA degree in Business from Inver Hills. She lives in South St. Paul with her husband of 25 years, JP.  The Parkers have 3 children:  Tanya, who blessed them with their first grandchild Marcus; Nick, a junior at St. Cloud State; and Gabi, who will be going to Stout in the fall.  They also have 2 dogs - Sammy and Lola.  Mrs. Parker's free time is packed full of family, fun and food.  They have a busy family life that keeps them hopping, and the Parkers are looking forward to an empty nest this fall!

Nathan Olson

Brian Kloeppner

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