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Audra Wiste, Customer Services Manager

Audra Wiste oversees and manages the Customer Service Department of dedicated Customer Service Representatives.  The Customer Service team interacts directly with the Cerasis customer base to answer questions, receive and audit freight invoices, troubleshoot any customer/carrier support calls, and manage freight claims.  Ms. Wiste's top priority is to keep our customer service processes flowing smoothly and to continually help Cerasis Customer Service employees grow in their knowledge and understanding of the freight industry. She always stays focused on providing exceptional service to our customers.

Audra’s previous work experiences have served her quite well for this customer-centric role. Ms. Wiste worked in service industries, specifically as a restaurant server as well as a point-of-sale cashier in retail for several years.  Both positions allowed direct interaction with clientele in different areas and helped to grow Audra’s skills in customer service.  Aside from these areas, Audra also worked as a manager for a truck unloading team in retail.  This position allowed her to use her organizational skills and again work directly with people, doing her best to create a successful and productive working environment.

Ms. Wiste attended Immanuel Lutheran College, gaining a two-year degree in General Studies. She also attended Chippewa Valley Technical College for one year and focused in Supervisory Management. Finally, Audra attended the Boulder College of Massage Therapy, receiving her 1000-hour certificate.

Audra currently lives in Eagan, MN, in a home that she bought over five years ago.  Audra grew up in South Dakota, where her parents still live.  Ms. Wiste has two younger siblings and also has a niece and nephew she adores and loves to spend time with whenever she gets a chance.  In her free time, Audra enjoys visiting family and friends (throughout the Midwest), playing volleyball, working out, training for and running ½ marathons, playing the piano/organ, and working on house projects.  Displaying her work ethic, Audra also works part-time as a massage therapist.

 

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