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Plastiflex Group Increases Customer Service, Implementing Freight Logistics

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Due to the unique nature of our product, our shipping costs were substantial, so we turned to Cerasis to find a cost-reduction solution. Their customized web tools have not only resulted in cost savings but they have also substantially cut the amount of work we have to do internally. It almost immediately cut our customers service calls in half because our customers were automatically sent an email, letting them know when the freight shipped, what was on the truck, and when it was scheduled to arrive.

Besides reducing overall freight costs, working with Cerasis has delivered other benefits. Now we only get one freight bill, and the Cerasis system handles full accounting, invoice auditing and negotiation with freight companies. The web tools are great, and that mean a lot less administration for us.

-Stephen Dunn
Global Purchasing Manager
Plastiflex Group

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Adam Robinson
Adam Robinson oversees the overall marketing strategy for Cerasis including website development, social media and content marketing, trade show marketing, email campaigns, and webinar marketing. Mr. Robinson works with the business development department to create messaging that attracts the right decision makers, gaining inbound leads and increasing brand awareness all while shortening sales cycles, the time it takes to gain sales appointments and set proper sales and execution expectations.
Adam Robinson
Adam Robinson
  • Their customized web tools have not only resulted in cost savings but they have also substantially cut the amount of work we have to do internally. It almost immediately cut our customers service calls in half because our customers were automatically sent an email, letting them know when the freight shipped, what was on the truck, and when it was scheduled to arrive.

    Besides reducing overall freight costs, working with Cerasis has delivered other benefits. Now we only get one freight bill, and the Cerasis system handles full accounting, invoice auditing and negotiation with freight companies. The web tools are great, and that mean a lot less administration for


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